Thursday, September 27, 2007

Show Samples - Sell More

Increase your studio sample collection to include at least one of every new product you offer, especially those that may be unfamiliar to clients, like gallery wraps, metallic prints, and high-end cards. With Collages.net’s studio sample special - 30% off studio sample products - marketing the quality and presentation of your studio's products is simpler and more inexpensive than ever.

Consumers are driven by visual, tangible incentives, and your clients are no exception. It is a proven fact that customers are more likely to buy when they can see and feel a physical product rather than simply read descriptive text on a page. When brides and parents flip through sample wedding albums or new mothers see sample baby announcement cards, emotions run high, and oftentimes this enthusiasm is converted into a high-profit sale for your studio.

Collages.net offers a 30% discount on studio sample albums and p
roof books, first-time gallery wrap orders receive 30% off, and sample card albums are available at reasonable prices as well. In addition, many professional photographers have found it beneficial to have sample large-scale and metallic prints on hand, as many clients are not familiar with such products.


For more information on our products, click here. To learn how one of our photographers, Drew Lane from Meadow Lane Photography, uses studio samples to his advantage, click here.

Friday, September 21, 2007

September's Newsletter

Learn how you can boost your year-end sales with our Annual Holiday Re-launch, find out how you can fulfill your next reprint order for free, and read the success stories from three incredible studios – all in September’s Newsletter.

You will also find that we have updated our Product and Services Catalog – which includes an addition to our album line, and this newsletter edition is filled with marketing tips, focusing on how to jump start your studio’s holiday sales. To read this month's edition, click here.

Thursday, September 13, 2007

A Message from Abbey

When I ask our clients what they look for in a vendor, their answer is always excellent customer service. As Customer Service Manager, I can honestly say that Collages.net has always made customer service the heart of our company.

This dedication is not only seen in our customer service team, but it is readily present throughout all of our departments. Our product development team is devoted to delivering quality products to exceed the expectations of our photographers and their clients. Our marketing team is constantly promoting our photographers through featuring their work throughout all of our marketing materials – from our website’s homepage to our direct mail campaigns to our tradeshow displays. Our information technology team is dedicated toward building the most user-friendly and well-designed ordering systems, enabling our clients to further streamline their post-event workflow. Our sales team is extremely committed toward providing our photographers with the latest product and service information – as well as tending to all questions and concerns.


And, of course, our customer service department is devoted to our customers. We constantly ask ourselves what can make our team even better. We are proud to say that our customer service department has met an 80% live answer call rate for the past 5 months, and we make every effort every day to answer even more calls.

At the same time, our customer consultants give our clients personal attention, catering toward each person’s specific needs. We are dedicated toward making sure our representatives are knowledgeable and able to answer your questions – as we hold training and review sessions on a reoccurring basis. And, when you have a technical issue, we are committed to resolving this in a timely manner, as we have IT representatives dedicated to solving technical issues. These are just a few of the many ways we strive try to meet and exceed our customers expectations each day. Always keeping this in mind has made our customer service department what it is today. We also recognize that our photographers want to find the information they need online, so we have built an extensive support center for both photographers and their clients. This center is filled with FAQs, online tutorials, and troubleshooting information.

With all of these resources, we still love to hear from our customers. Tell us how we are doing, or how we could do better. Please leave a comment below or email feedback to us at customerservice@collages.net. We are available from 8:30 AM – 8 PM EST Monday through Friday.

We look forward to hearing from you.

Abbey Saloiye

Tuesday, September 4, 2007

Collages.net's Catalog

This year, with the launch of several product lines, Collages.net has unveiled our product and services catalog. Within our catalog, each of our products and services are clearly detailed with pricing information, turnaround time, shipping methods, file information, and everything else you need to know. We also have included several proven marketing tips, designed to help you generate even more revenue.

A large section of our catalog is dedicated to our collagesColor™ products and services – artistic proofs, event cards, lab services, large-scale prints, and metallic prints, and an even larger section to our Collages.net products and services – albums, gallery wraps, proof books, high-end photographic cards, online posting, and studio marketing.

With our new product and services catalog, we have all of the information you need – from turnaround time to file requirements to marketing advice - clearly detailed in one place, helping you to further streamline your post-event workflow.

For your copy of our product and services catalog, contact Customer Service today at (877) 638-7468 or
customerservice@collages.net.