Customer Service Tip – Tips to Keep in Mind When Creating a Price List

Creating a studio price list is one of the most important steps in the uploading process. This list aids in determining the size and amount of reprint orders you receive, as well as how much additional profit your studio will earn from your events. In order to help you make the most of your hard work, we have compiled this list of tips to consider when creating a price list in collagesDesktop software.

1. Price your products according to their perceived value. Don’t skimp on the price tag of your product because of its low cost to you. If it looks expensive, price it accordingly!

2. Offer bulk discounts on orders over a specific dollar amount. Don’t be afraid to use the discount tool in collagesDesktop. If customers see that they will receive a discount if they spend a certain amount, they are more likely to place larger orders.

3. Provide accurate product descriptions in the spaces provided. If a customer is apprehensive about a product, he or she more than likely will not order it. Make sure to provide specific product details to eliminate confusion.

4. Use the Special Comments box. If there is anything on your price list that you can’t specify in the product description, specify it in the Special Comments box! This can help to clarify questions your customers might have.

5. Use the 15% button. Created to save you the trouble of manually adding 15% to your prices, the 15% button ensures that the prices of your prints cover our service fee while still providing you with your desired profits.

6. Don’t forget about the Black and White and Sepia options. Even if you do not choose to charge your customers for these options, they are helpful in providing your customers with a visual reference to what their finished print will look like.

Holiday Re-Launch Success!

For some holiday shoppers, finding the perfect gift isn’t always easy. That’s why we, at Collages.net, offer the Annual Holiday Re-Launch – to make gift-giving simple and effortless! We kicked off this year’s re-launch in October, allowing procrastinators plenty of time to get their orders in. See what these studios and customers had to say about the Collages.net 2007 Holiday Re-launch:

“Kudos to you! Brilliant idea to re-launch expired websites. Great for your business and great for mine. I'm excited!”

Deidre Lingenfelter
Photography by Deidre, Danville, CA

“We wanted to THANK YOU for re-launching our weddings for our brides and grooms and their families and friends! We REALLY APPRECIATED the gift to us and to our customers! We LOVE using Collages.net and our brides love it too! Thank you so much from us at Stapleton Photography!”

John and Heather Stapleton
Stapleton Photography, Tulsa, AZ

“Yahoo!!! Merry Christmas - thank you so much. You have no idea what this does for my business!!”

Jodi Hauptman-Drannen
JHD Photography, Murray, NE

“Sweet!! I’ve been trying to think of something to get my family for Christmas!!!”

Collages.net Event Site Visitor

“Re-posting all of our 2007 events for the upcoming season’s holidays is such a great idea. Thanks for always being the best and always ahead of the rest!”

Eugene Kam
Eugene Kam Photography, Honolulu, HI

Want to add your own feedback? Leave us a comment and tell us your own Holiday Re-Launch success stories!

Collages.net's Annual Holiday Party

Once again, Collages.net’s annual company holiday party was a smashing success. Employees and their guests eagerly arrived at CEO Kevin Casey’s decked-out home early Friday evening. As singer and guitarist Jim Rollins provided live holiday music, Collages.net employees sipped on their drinks, enjoyed the wonderful company, and basked in the all-around holiday cheer.




After enjoying the delicious meal prepared by caterers Marie and Chelsea, CEO and COO Kevin and Norm brought their lively employees together in the heated tent to recognize Collages.net’s progress in 2007. “It would be impossible for me to name just one employee of the year,” announced Kevin. “Everything we’ve accomplished in the past year has been such a team effort.”
Under the guidance of Director of Marketing and Product Development Deirdre Gillin, Collages.net employees worked tirelessly to release a complete product line to our photographers in 2007. These products, which include albums, gallery wraps, proof books, and high-end cards, were made possible by Deirdre’s positive attitude and commitment to providing our customers with the highest-quality products. Because of her ceaseless efforts, everyone at Collages.net was pleased to join Kevin in presenting Deirdre with the well-deserved Director of the Year award!
Following the awards ceremony, the guests refilled their cups with Kevin’s infamous Christmas punch and gathered in the tent to play the annual company game. This year, employees were asked a series of work-related, humorous yet tasteful “yes” or “no” questions. Each question an employee answered positively entitled that employee to place his or her name in a basket for a chance to win the grand prize. The more positively answered questions, the greater the chance of winning! This year’s grand prize winner was Erik Matey of Customer Service, who took home a 7.1 megapixel Canon PowerShot A560. Congratulations, Erik!

As the games and excitement drew down, the evening came to a close. Partygoers collected their coats, each remembering to take a gift from the grab bag before he or she departed. Although we are disappointed that this year’s party is over, we are reassured by our anticipation that next year’s Christmas party will be bigger and better, with even more reasons to celebrate!
Thank you to all of our photographers for a fantastic 2007 – here’s to wishing you a Merry Christmas and a happy, healthy, and successful 2008!

collagesDesktop Customer Service Tip

How do I fulfill an in-studio print order? With Collages.net you can manually build any in-studio order and fulfill it through it collagesColor™. All of the print sizes and lab options are available for you - you just select the desired template, browse your computer for the image, and send it to collagesColor™. You can have it shipped to your studio or drop shipped to your customer. For more information, including downloading collagesDesktop™, click here. For more information on collagesColor™, click here.

Holiday Deadline for High-End Holiday Cards

Today, December 5, 2007, is the 2007 holiday deadline for our high-end cards. To ensure you receive your card orders by Friday, December 21, 2007, make sure you place your orders today. There is nothing that will make your studio more memorable this holiday season. Click here for more information.

However, if you miss the deadline or would like to earn more revenue, remember that in addition to high-end holiday photo cards, our cards are also perfect for baby announcements, wedding invitations, graduations, greeting cards, baby showers, bridal showers, thank you notes, birthdays, and all other types of occassions suitable for elegant photo greeting cards.

This product will amaze your clients, as they will always remember the studio that provided them with these exquisite, unforgettable photographic memories. Collages.net high-end, exquisite photographic cards are also well-suited for framing.