Customer Service Tip - Custom Passwords

One question our photographers frequently ask refers to the event site password: can it be changed? The answer to this question is finally yes! Collages.net now offers custom passwords for your event sites. This new feature is currently only available through the online administration area, and it allows you (the photographer) to create an extension on your photographer code. For example, if your photographer code is 12345, you might create a custom password that looks something like this: 12345-678. Once you have created a custom password, guests can no longer log in to the event site with the normal password (12345). This custom password creates an extra layer of security to the event website, which can be particularly useful for those who post sensitive material online.

To change your event site password, follow these steps:

*Enter the admin area and go to the blue Event Manager tab.

*Enter the workflow of your chosen event and click on Edit Event Info.

*Find the line labeled “Custom Password” (The fourth line from the bottom).

*Enter the custom digits you would like to follow the normal password, and click Update.